Delivery Policy

SHIPPING RATES
Local Shipping (Malaysia)

RATEDELIVERY TIMETRACKING 
Standard Delivery
(West Malaysia )
RM 82 to 5 working daysYes
Standard Delivery
(East Malaysia )
RM 122 to 5 working daysYes


Local shipping above RM150 nett - FREE

SHIPPING TIME

Your order will be dispatched within 2 business days (except FMCO period ) from your purchase date. Tracking number will be available within 24 hours from dispatch. 

TRACK YOUR PARCEL
You can track your order via selected platform base on acknowledgement.
Once the parcel is picked up, the tracking detail will start to show.

SHIPPING METHOD
We ship via J&T & ZTO

ENQUIRIES
If you have any other inquiries about your order, please contact customer service by email at customerservice@theozel.com Mondays to Fridays (excluding public holidays).